Frequently Asked Questions
Everything you need to know about your Critical Hit Gaming apparel and gear.
How do I ensure I choose the correct size for my gaming apparel?
We provide a detailed size chart on every product page. Our 'Gamer-Fit' tees are athletic cut, so if you prefer a looser fit for long sessions, we recommend sizing up one.
What is the shipping timeframe for my order?
Standard shipping typically takes 3-7 business days within the domestic US. International orders can take 10-21 days depending on customs processing in your region.
What is your return policy if I am not satisfied?
We offer a 30-day 'Respawn' guarantee. If your gear doesn't fit or meet your expectations, you can return it in its original, unworn condition for a full refund or exchange.
Are your prints durable enough for frequent washing?
Yes, we use high-quality screen printing and DTG technology that resists cracking and fading. For maximum longevity, we recommend washing inside out in cold water.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, Google Pay, and 'Shop Pay' for interest-free installments.
Do you offer limited edition drops or pre-orders?
Yes, our 'Legendary Tier' collections are released in limited quantities. Join our newsletter or Discord to get early access notifications before these items sell out.